Customer experience
TEAM LEADER – FAN ZONE
Ensures the coordination of the fan zone as a whole. Welcomes partners and meets their different needs, coordinates the team of volunteers on site, ensures the assembly and disassembly of the fan zone within the required time, ensures the quality and safety of activities.
Profile sought: Available, experience in volunteer management and events, resourceful, autonomous, diplomat, oriented towards finding solutions.
CLOSING PARTY MANAGER
Assists the participating experience manager during the closing party. Coordinates suppliers and volunteers, manages the travel of delegations, coordinates logistics, ensures the assembly and disassembly within the required time, ensures the quality and safety of the ceremony.
Profile sought: Effective, resourceful, directive, interpersonal, good stress management, diplomat, solution-oriented. Experience in event management an asset.
CEREMONIAL OFFICER
Hosts and directs the movement of crowd delegations, contributes to the distribution of snacks, sports banners and draw coupons and assists in the parade of athletes. Ensures the safety of children.
Profile sought: Effective, resourceful, directional, interpersonal. Experience in animation.
ANIMATION OF ACTIVITIES
Hosts an activity in the fan zone and/or during the closing party. Welcomes children warmly, explains the operation of the activity, animates young people and ensures their safety. Assist with assembly and disassembly as required.
Profile sought: Interpersonal, experience in animation and with children, extroverted and smiling.
WELCOMING PARTICIPANTS AND THE PUBLIC
Warmly welcomes, guides and answers questions from participants and spectators of the Montreal Games. Explains the programming. Is an important source of information on one of the sites of the Montreal Games.
Profile sought: Interpersonal, customer service experience, welcoming, diplomatic, easy to find solutions and missing information.
MASCOT GUIDE
Accompanies and guides the mascot of the Montreal Games in his travels.
Profile sought: Patient, directive, customer service experience, interpersonal skills, valid driver’s license.